PRIVACY POLICY

Effective Date: September 2024

At Steadfast and Graceful, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, sign up for our email list, or place an order through our website. By using our website, you consent to the collection and use of your information as outlined in this policy.

Information We Collect

When you interact with our website, we may collect the following information from you:

Personal Information:
- Name: Used to personalize communication and your orders.
- Email Address: Used to send you updates, newsletters, product releases, promotional offers, and customer support.
- Shipping/Billing Address: Used to fulfill and deliver any orders you place through our site, and for payment processing.
Non-Personal Information:
- We may also collect non-personal information such as IP addresses, browser type, and pages visited to improve the functionality of our website and understand user behavior.

How We Use Your Information

We use the information we collect for the following purposes:

Processing Orders: We use your name, email, and address to fulfill orders, send you order confirmations, and provide customer support related to your purchase.
Email Communication: If you provide your email address, we may use it to send you newsletters, updates, promotional offers, and other marketing communications. You may opt out of marketing emails at any time by clicking the “unsubscribe” link in any email.
Improve User Experience: We analyze website traffic and user behavior to better understand customer preferences and improve the quality of our services and website.
Security and Fraud Prevention: We may use your data to ensure the security of our website and customers, and to protect against fraudulent activity.

Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your data in the following situations:

Third-Party Service Providers: We may share your personal information with third-party service providers who assist us with payment processing, order fulfillment, email marketing, and website maintenance. These providers are required to protect your information and use it only for the purpose of providing services to us.
Legal Compliance: We may disclose your personal information if required to do so by law, or if we believe such action is necessary to comply with legal obligations, protect the rights of our company, or prevent fraud or other illegal activity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service is entirely secure, so we cannot guarantee the absolute security of your data.

Your Rights

You have the following rights regarding your personal data:

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You can request that we update or correct any inaccuracies in your data.
Deletion: You can request that we delete your personal information, except where we are required to retain it by law or for legitimate business purposes.
Unsubscribe: You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any email or by contacting us directly.

To exercise any of these rights, please contact us at [insert contact email].

We use cookies and similar technologies to collect non-personal information about your browsing behavior on our website. Cookies help us understand user preferences and improve website functionality. You can adjust your cookie settings through your browser if you prefer not to accept cookies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at: